If you’ve ever been in charge of growth for a business, you know how difficult it can be to gauge customer feedback. Traditionally, forms have been quite useful, as they are precise, to the point, and give customers the ability to voice their opinions in a coherent manner.
However, with the rise of technology, mail-in forms have fallen out of favor. Instead, we’ve all switched to online surveys and forms. But what happens when you venture into a place with no connectivity? Most of these online-based solutions stop dead in their tracks, and the only fallback is good old pen and paper.
So what’s the solution? JotForm’s new mobile app, JotForm Mobile Forms has the ideal mix of offline and online capabilities, such as syncing across devices and allowing for team collaboration. This makes it ideal in scenarios where the internet connection may be patchy or even nonexistent.
But what sets JotForm apart from the other apps on the market?
We dove deep into the robust feature set of JotForm Mobile Forms, and it has quite a few technical advantages that give it a competitive edge over products like Google Forms. Of course, the ability to fill out forms offline and have them sync to your database once you are reconnected is key, but there are several other factors that we think make JotForm Mobile Forms a market leader.
1. Cross-platform availability
One of the biggest positives for JotForm Mobile Forms right out of the gate is the fact that the app is available for both Android and IOS. You don’t have to spend extra money acquiring specialty hardware that can run your mobile forms. You can download the app on any Android or iOS device.
2. An easy-to-use and robust interface
The JotForm Mobile Forms app lets you add everything from images to barcodes and even geolocation info so that you can get a complete picture of your customers and their preferences through a single form. This consolidated data can be extremely valuable, especially when conducting market research for new products or testing a product in a new area.
The app also allows you to add a voice recording, which is easier than typing out a response on a touchscreen. As far as data-collection features go, JotForm Mobile Forms is clearly ahead of the pack.
3. Streamlined workflow
One of the main problems with switching to paper forms in areas that lack internet coverage is that someone has to spend precious time entering all of that data into the form database. And there’s always the risk of losing physical copies.
JotForm Mobile Forms does away with all of that and streamlines your workflow. In addition, coworkers can easily collaborate and share data with each other, which means they can make data-driven decisions on the fly and make the best use of company resources.
Overall, we think that the JotForm Mobile Forms app will take the customer feedback world by storm. This innovative new product blends technology with the ease of use of modern day mobile devices. If you’re a business owner or a manager looking to gather some intel on your customer base, we highly recommend you check out it out too!
If you’re a business owner or a manager looking to gather some intel on your customer base, we highly recommend that you download this powerful data collection tool for free on Android or iOS devices.